AliExpress Tracking

It offers free shipping with orders over $15 and delivers to more than 200 countries around the world. The seller is going to package your product for transportation is going to hand it over to a postal company. The company that they choose as a courier to deliver your product depends solely on the method selected before payment. All content is based on real tests when possible, as well as product analysis, user feedback, and detailed comparisons.

AliExpress Tracking

The seller is fully responsible for sending their product to the consumer correctly. If an order has been successfully delivered but does not match what was ordered by the buyer, please contact the seller first and allow them to make arrangements for return shipping before initiating. AliExpress will then review your issue with their team before issuing any reimbursement as appropriate. You may be asked to wait up to one month from when you made your initial claim for these funds to clear so that we resolve all customer disputes as soon as possible.

If your AliExpress package is delayed, check the tracking information and estimated delivery date. In addition to being an online retailer for goods, AliExpress also offers the ability for customers to order custom products that are then manufactured by third-party factories. These customized items include clothing, jewelry accessories, and home decorations that can be tailor-made or unique depending on what is requested. For example, if you want your own design of t-shirt printed with no minimum quantity required it will cost $15 per item while something like a laptop skin costs $11 each (still cheaper than retail prices). With various shipping methods and worldwide deliveries, tracking your package becomes a real advantage for a successful shopping experience.

• China has become the world’s Factory, is so the website AliExpress has been able to help consumers buy directly from Source at desirable prices.
• The package has arrived at the processing center of the shipping company in China.
• AliExpress provides estimated delivery times based on the shipping method, origin, and destination.
• When the seller has listed that the product is an original, they usually have to follow through with this claim and send you the genuine product.

Download the app to your phone from the App Store or Play Store, save your packages, and receive instant notifications. The company was ranked #125 on Forbes’ 2017 list of America’s largest private companies with 25% annual revenue growth over four years. As of March 2018, Alibaba Group owns 58% ownership interest of the business while its founder Jack Ma controls 40%. AliExpress has expanded to become a global e-commerce platform with over 250 million monthly active users and 700,000 sellers in 2017. There is not one single answer for this because this all depends on the shipping option, the final destination, and the speed of the seller to get the product out for delivery.

When you absolutely need fast delivery, express carriers deliver but at premium cost. Tracking statuses can feel like cryptic codes, especially when your package shows the same status for days. Understanding what each status means—and how long it typically lasts—helps you distinguish between normal delays and genuine problems. AliHelper is a comprehensive browser extension designed specifically for AliExpress shoppers. While it offers multiple features (price history tracking, seller ratings, review filtering), its delivery tracking tool stands out as one of the most useful capabilities. For anyone tracking 3+ packages simultaneously, managing individual tracking numbers becomes tedious.

AliHelper browser extension transforms the tracking experience from hassle to effortless. An order tracking App built for Shopify sellers, keeping track of AliExpress packages. To find out where your parcel is, you need to know only tracking number of your package.

AliExpress, one of the largest online marketplaces globally, connects buyers with international sellers offering a wide range of products. Due to its international reach, package tracking is essential for AliExpress customers, helping them stay informed on their order’s status from dispatch to final delivery. AliExpress offers multiple tracking options through its website, mobile app, and third-party tracking platforms, providing transparency and updates at every stage of delivery. AliExpress provides estimated delivery times based on the shipping method, origin, and destination.

You’ll then see the full tracking number and a list of all the movements of your package — from the seller’s warehouse to your door. Successful AliExpress shopping isn’t just about finding great deals—it’s about confidently managing the entire purchase journey from order to doorstep. If free shipping is indicated at the time of purchase, it will usually be handled by China Post Small Packet or Aliexpress Standard Shipping. Tracking numbers can be international or traceable only within the country of the sender.

By following this guide, you’ll know exactly how to track your recent orders on AliExpress and react in case of any issues. If there is a discrepancy, use the “Open Dispute” option with evidence (photos, videos) to get a refund or replacement. This status usually shows up when the mailman is bound to deliver your package throughout the day. It appears on many orders from certain countries but do not worry until you receive a notification to pay. The package has already cleared customs and is on its way to your home.

I have moved, can I change my shipping address?

This is one of the doubts that you leave us most frequently down in the blog comments. In this case, we recommend you to talk to the seller, it is possible that they have made a mistake when putting the tracking number and has given you another customer’s. If they tell you it is fine or simply does not answer, you will have to open a dispute. The package is already on its way to your home, in a few days it will arrive at your country’s customs.

The package will arrive at the address that you have typed at the time of placing the order, although in some countries it may vary. You have to add an address where you can be reached, never the address of your post office because in that case the package will be returned to the country of origin. AliExpress tracking numbers vary by shipping method and can be characters combining letters and numbers. Common formats include Cainiao, China Post, Yanwen, and other logistics providers’ tracking numbers. If an ordered product is not delivered after the delivery time mentioned on the tracking page, you can request a full refund. Yes, some tracking platforms like Ship24 allow you to enter several tracking numbers at the same time.

AliExpress Standard Shipping is a popular, cost-effective option that provides tracking visibility through AliExpress’s platform. Packages shipped via this method typically include updates at key milestones, such as customs clearance and local sorting centers. While delivery times vary by region, customers can expect frequent tracking updates, making AliExpress Standard Shipping a reliable option for international orders.

AliExpress will work with the seller to investigate, and if the package cannot be located, compensation or a replacement may be provided according to AliExpress’s policies. AliExpress urges that their customers only make payments to sellers through their e-commerce site so they can offer a degree of some customer protection. Refunds can be applied for, but some companies are a bit of a hit or miss in this regard. AliExpress is an online retailer of a wide variety of products, headquartered in China.

AliExpress is committed to customer privacy and uses secure systems to protect tracking and personal information. Only authorized personnel can access tracking data, ensuring that sensitive shipment information remains confidential. This commitment to data security provides peace of mind for customers using AliExpress for international shopping.

Do not panic if the package is not trackable right after you’ve got the tracking number. Postal or courier company takes time to arrange the parcel, weigh, prepare customs documents, sort & forward package further along the route. aliexpress You can start to sound the alarm already from the 7th day after receiving the tracking number, most likely the seller has not shipped parcel, and only reserved the tracking number.

After you open a dispute, the seller may try to convince you to close it, promising to resolve it once you do. Sometimes, they offer to resend the item or provide a refund directly after the dispute is closed. Ship24 offers advanced shipment tracking solutions with thousands of satisfied customers worldwide.

Keep track of Aliexpress parcels and shipments with our free service! All you need to do to track your parcel, is to enter the tracking number, and then the service will keep track of your parcel’s location in real time. Each product displays the estimated delivery time in its description.

Another common question you ask is, what happens if the AliExpress order does not move. You should keep in mind that there are different types of shipments, cheap shipments do not have tracking and that is why the status may only be updated while it is in China and when it has been delivered. From the time the seller ships the package, the tracking number can take up to 10 business days to become functional. In any case, if you are concerned, the best thing to do is to send a message to the seller.

These items could be clothing, electronics, and accessories; however, there are so many other products manufactured in China. Customers who are looking into Aliexpress may not expect refunds and humble apologies when their order doesn’t come through properly. This is just to the buyers beware that when they are buying from this company, they are looking at the reviews to ensure this is the product that they want. AliExpress was launched by the Alibaba group back in 2010 as a B2C (business-to-consumer) platform for Chinese companies to be able to sell their products to foreign customers. The Alibaba group has been ready to dominate the Chinese domestic B2C Market with its other offerings such as Taobao.

Delivery times with Aliexpress depend on several factors, including the type of package, its size, weight, and destination. Additionally, processing times in the recipient country can also affect the overall delivery duration. Customer support will work with the seller or logistics provider to resolve the issue and provide customers with up-to-date tracking information. AliExpress is the largest online marketplace in China with more than 400 million products. AliExpress uses third-party shippers that include DHL, FedEx, and EMS to fulfill orders.